Some Questions & Answers

One of our therapy staff would love to discuss your child’s needs with you during a free 15-minute consultation. Tours of  the NTS facilities are also available.

NTS is in-network with many insurance companies and accepts most insurance plans. Our capable office staff is able to work directly with your insurance to determine coverage.

Yes! Parents are encouraged to be present in the therapy sessions and interact with their child and the therapist. At other times, it is more therapeutic for the parents to observe through a window. All parents are educated in ways to carryover achievements made within the session.

Our hours of operation are 8:00 AM to 6:00 PM. This does allow for before or after school therapy times, which are very popular. If after school slots are needed but are unavailable, we suggest to begin therapy and we will gladly put your name on the waiting list and the first available after school slot will be your priority.

Children are motivated to move and communicate. If seen early in their development, therapy can help them develop correct articulation and language skills, develop age-appropriate fine and gross motor skills,  decrease possible muscle tightness, and facilitate strength and coordinated movements. They say that it takes twice as long to unlearn an improper movement pattern as it does to learn correct movement. Early intervention can also help parents learn skills to practice with their children at home. NTS therapists are capable of seeing clients from birth through adulthood.

NTS has a cancelation policy in place in order to ensure that clients are punctual and attend consistently, to make the best use of therapist time and allow the client the best opportunity to make progress in therapy.  If a therapy session is canceled at least 24 hours prior to scheduled therapy time, there will be no charge. This curtesy allows us the opportunity to offer your canceled session to another client. Any less than 24 hours notice, you must reschedule within 7 days or a no show fee of $50 will be charged. Late arrivals greater than 20 minutes will be charged a fee of $30.

Therapy sessions are typically active and may be messy! Please wear comfortable play clothes and socks\/tennis shoes.  Also please tie back long hair so that it won’t fall in the face during movement activities.

NTS is open from 8am – 6pm from Monday-Thursday.

“Yes! We have a parking lot in front of the building at our Northwest location, including a covered carport for easy loading/unloading if needed. At our West location, parking is located adjacent to the main entrance, on Avenue D (turn in just before the pink/purple hair salon).

Therapy sessions are typically 50 minutes long. Depending on insurance reimbursement, sometimes Speech & Language sessions are 30 minutes long. 

If you plan to use insurance to pay for therapy services, a doctor’s prescription is required prior to the evaluation.

If you are concerned about your child’s development, it is recommended that you schedule an evaluation. The therapist can help determine if your child qualifies for services and would benefit from therapy.

Clients are typically seen once or twice a week. Clients generally have standing appointments and come at the same time-day each week. Re-evaluations are performed every 6 months, to determine if your child continues to qualify for therapy services.

Depending on your concerns, you will have an evaluation scheduled with a skilled Occupational Therapist, Physical Therapist, and/or Speech and Language Therapist. During the evaluation, the therapist will talk to you about your concerns, administer standardized assessment(s), and engage in therapeutic play activities to assess your child’s strengths and areas of concern. If your child qualifies for therapy, the therapist will collaborate with you on the therapy goals.